Frequently asked questions
Studio 15 Jewelry Consultants FAQs
Want to know more about how Studio 15 Jewelry works? The frequently asked questions and answers below should help you. Click on the questions below for quick answers. If your question is not answered here, please send us your questions using the customer service link above.
All items are lead-free and nickle-free. Almost all metals these days don't contain nickle and lead due to health concerns.
Our suppliers and manufacturers are located in various countries; including China, Singapore, Mexico, USA, etc. Unless noted in the description items are of foreign origin and not made in the USA. Items made in the USA will be indicated in the description with 'Made in The USA'. Components, findings, parts, stones, etc may or may not be made in the USA.
To buy at the wholesale price you must sign-in. Sign in is easy, just click the consultant sign in link, enter your email address and a sign in link will be sent to your email. This is a private link, so do not share it with anyone. The link is embedded with your password, so you do not have to remember a password. If you need any help signing in, please send customer service an email.
NO! Studio 15 Jewelry is 100% free to join as a consultant. There are no required packages or orders you must complete like you do with other similar companies. You order what you want when you want.
Studio 15 Jewelry consultants own their business and are not employees of Studio 15 Jewelry, as such you are allowed to join any other companies and sell any other products. You have no limitations on what you decide to sell.
No; consultants may purchase from the website after signin any time they choose. No Minimum order and no monthly required orders!
YES, At this time we do not ship outside of the USA.
No, we are a direct wholesale sales company that offers quality jewelry to entrepreneurs wishing to build their own business. Our philosophy is simple: Buy wholesale - Sell Reatail. You can sell the jewelry at any price you choose.
NO, all ship to addresses must be in the USA, or US Territories.
All shipments originate from our warehouse in Las Vegas NV. If your items are in stock then the shipping is usually 5 - 7 days. Out-Of-Stock items may take longer. All orders are shipped through the United States Postal Service (USPS) with tracking. You will receive a notice via email with the tracking number. To track your package, please go to usps.com and enter your tracking number.
All items go through a strict Quality Control prior to shipment and are hand checked. If you receive an item that is defective, missing parts, or broken, please notify us and we will replace the item on your subsequent order.
Consultants have the ability to earn 70%+ on all products they sell. It's simple: consultants buy whoesale and sell for retail. You are not required to sell at a certain price, the retail price is your choice.
You may sell anywhere you like! Our consultants do Home Parties, Sell at farmers markets and fea markets, at shows and events and even in their own retail stores. You may also sell online via instagram, facebook or create your own jewelry website.
A few ideas are a home party, set up a display at your home or a friends home and invite the girls over for an afternoon luncheon or evening appetizer sales party. Play some games, have a fun time and watch your sales grow! Other ideas include selling at local marketplaces and even getting into shows or events. Check vendor events in your area. If you are looking for more ideas, send our support an email to get some specific details.
We do not charge handling fees, and our shipping is a flat rate (currently $5.25) for orders under $45 and always FREE shipping on orders over $45.
As stated in our Terms of Service we will ONLY issue a store credit. We do not offer cash refunds.
In the event an item is out of stock when you order, we will give you the option to wait (usually 12 - 20 days) or accept a credit and we will ship the rest of your order immediately. Most consultants choose to recieve a credit as it makes things easier and faster.